Policies

At Fountain Fitness and Health we strive to help make our clients fit, healthy, and happy with our services. If you are unhappy with any aspect of our service, please send an email in confidence to the address on the Contact Us page.

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The following policies are in effect:

  • Services are booked via email, with replies provided by email or phone within 24 hours.
  • Services are not available in locations where 911 telephone service is not assured.
  • Services must be paid for at the start of the class or in advance (cited rates do not include taxes).
  • Appointments cancelled by the client with less than 24 hours’ notice will not be refunded.
  • Appointments cancelled by Fountain Fitness and Health will be rescheduled as quickly as possible.

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